We believe that the customer knows their business best.
That’s why our goals are for our customers to get theirs.
At Lewis & Carroll, we develop strategies that aim to make the presence of our customers on the Network consistent, relevant, exciting and aligned with their Business, Marketing and Communication objectives.
by generating content and activating channels, profiles and relationship networks
disseminating information to enhance knowledge and stimulate the purchase decision (relationship/interaction).
detecting insights, discovering needs that become potential business opportunities, learning from the behaviour of users and their contributions and always maintaining the relationship as one of the main factors of ROI.
We constantly encourage user participation in the Conversation.
We do it both organically, constantly energizing the day-to-day. And also designing social dynamics (contests, challenges, quiz, collaborative proposals) where the interaction has a reward and we can capture records that we subsequently exploit through different CRM actions.
Campaigns from social networks to attract related profiles for the Community, interaction in conversations, dissemination of interest content, traffic to the Web and conversions according to the defined objectives.